iPassConnect User Guide
System Requirements............................................................................................................. 3
Installing iPassConnect........................................................................................................... 3
Using iPassConnect............................................................................................................. 3
Setting your Username, Domain Name, and Password and Modem.......................................... 4
Selecting your Modem.......................................................................................................... 4
Choosing the iPass Access Number...................................................................................... 4
Setting the Dial Properties..................................................................................................... 4
Connecting to the iPass network............................................................................................ 5
Disconnecting from the iPass network.................................................................................... 5
Using the iPassConnect Menus............................................................................................... 5
The Options Menu................................................................................................................ 5
The Bookmarks Menu........................................................................................................... 5
The Help Menu..................................................................................................................... 6
Updating the Phonebook.......................................................................................................... 6
Connect Options..................................................................................................................... 7
Retry a busy number............................................................................................................ 7
Configure programs to run after connection (post-connect actions)............................................ 7
Connecting to your Corporate Network.................................................................................... 7
Using a Calling Card............................................................................................................. 7
Uninstalling iPassConnect....................................................................................................... 8
iPassConnect Customization Tool............................................................................................ 8
Dial Up Networking.................................................................................................................. 9
Verify if DUN is installed........................................................................................................ 9
Verify the DUN Version Number (Win95 only)........................................................................ 10
Install Dial Up Networking.................................................................................................... 10
Support and Troubleshooting.................................................................................................. 10
Your system
needs the following minimum requirements:
·
Operating
system support for the following versions of Windows 95, 98, NT, 2000:
·
Win95
OSR (original release) with Dial-Up Networking 1.2b or higher (1.3 is the
latest).
·
Win95
OSR-1, 2, 2.1, 2.5 (a.k.a. Win95 "Gold")
·
Win98
OSR (with or without Service Pack 1) and Second Edition
·
WinNT
Workstation 4.0 and Server 4.0 (with Service Pack 3 or later....5 is the
latest)
·
Windows
2000
·
Modem
Note: For
Windows 95, we recommend Dial Up Networking (DUN) v1.3 that can be downloaded
at ftp://ftp.microsoft.com/softlib/mslfiles/msdun13.exe
For Windows NT, Service Pack 3 is functional, but is not Y2K compliant.
We recommend Service Pack 4+.
To verify you have
the correct DUN installed and working see “Dial Up Networking” on page 7.
To begin:
1.
Download
iPassConnect from our web site: http://www.rockbridge.net/ipass/software-download.html
1.
Double-click
the executable file.
2.
Follow
the directions on the screen.
3.
When
the installation is complete, iPassConnect automatically runs. You may choose
to connect at this time or click Exit
to quit the program.
There are five
basic steps to connect to the Internet using iPassConnect:
·
Setting
your username, domain name, and password
·
Selecting
your modem
·
Choosing
the iPass access number
·
Setting
the dialer properties
·
Connecting
to the iPass network
Launch
iPassConnect by double-clicking the iPass icon on your desktop.
To begin:
1.
From
the iPassConnect window, open the Options menu.
2.
Select
User Info.
3.
Fill
in your username and domain (i.e., for user@abc.com,
user is the username and abc.com is the domain name).
4.
To
save your password for future sessions, check Save Password.
The password field becomes writable – enter your password. (Note: your service provider
or network administrator may have disabled the Save Password feature.) Or,
If you choose to enter your password each time you connect (or the Save Password feature has been
disabled), do not enter your password now. You are prompted later.
5.
Click OK.
To select your
modem:
1.
From
the iPassConnect window, open the Options menu.
2.
Select
Settings.
3.
From
the Modem pull-down menu, select the
correct modem.
4.
Click OK.
To configure your
dialer to retry a busy number, automatically start a web browser on connection,
use a VPN or other advanced configurations, see “Connect Options” on page 5.
There are several ways to pick an access point to dial into:
1.
Enter
your physical location in the Country,
State/Region and City dialog boxes.
(Note: These dialog boxes use “type ahead” -- type the first few letters of the
word you are looking for), or
In the Location box, enter the area
code where you are or want to dial from. All the available access points in
that area code come up.
2.
From
the Connection Type pull down menu,
select the connection type (modem or ISDN).
The “iPass access point” list only shows points of presence (POPs) with the
specified type of connection.
3.
Select
the number to dial.
The numbers can be sorted by City, Number, Speed and Price by clicking the
appropriate header on the “POP number” table, or
if you want the dialer to dial all available numbers in turn until a connection
is made, click Select All.
Next, you need
to set the Dial Properties.
There are two
ways to set the Dial Properties:
·
Click
the Dial Properties button on the iPassConnect window (you must select an access point before
clicking Dial Properties), or
·
In the
iPassConnect window, select the Options àDial Properties.
The Dial Properties window appears.
In the General box:
1.
Enter
any number needed to dial an outside line (i.e., if you are in a hotel, you
need to dial a 9,etc.)
2.
Check
the appropriate radio button for pulse or tone dial.
In the Dialing from box:
·
Check
the Location same as selected number
if you are in the same area code as the selected number, or
·
Select
the country you are in (Note: This dialog box uses “type ahead”) and enter the
area code from where you are calling.
If you are using
your calling card, see “Connection Options” on page 5.
Click OK when you are done.
When you are
finished filling out the Dial Properties
window, the number that will be dialed is shown in the gray dialing preview box
at the bottom of the window.
You are now
ready to connect:
To connect to
the iPass network
1.
Click Connect.
2.
If you
have left out any of the above steps, or need to enter your password each time
you connect, you are prompted at this time -- enter the relevant information.
To disconnect
from the iPass network:
1.
Double-click
the iPass icon in the system tray (right-hand corner of the Task Bar).
2.
Click Disconnect.
The iPassConnect window appears.
3.
Click Exit.
The iPassConnect
dialer has three menus.
·
Options menu
·
Bookmark menu
·
Help menu
The Options menu has five selections:
·
Dial Properties– Select this to configure your
location, special prefixes, calling card and more.
·
User Info – Select this to view the username,
domain and password.
·
Settings – Use this to configure your modem,
post connect actions and redial attempts.
·
Update Phonebook – Select this to manually update
your phonebook when you have a connection
to the Internet through some device other than your modem (i.e. via LAN
access).
·
Exit – Use this to terminate a connection
and quit program.
To make a
bookmark of the numbers you call most frequently:
1.
Complete
the directions in “Using iPassConnect” to highlight the number you want to
bookmark.
2.
Click Add Bookmark next to the dial preview
box at the bottom of the iPassConnect
window. (Note: you can also do this by selecting Add from the Bookmark
menu).
3.
In the
Add Bookmark window, name the
bookmark a name of your choice (note: there is a default city name, but you may
want to be more specific, e.g., San Francisco St. Francis Hotel vs. San
Francisco.
To connect using
a bookmark:
1.
On the
iPassConnect window, select the Bookmark. Menu.
A list of bookmarks is shown.
2.
Choose
one of the listed bookmarks.
iPassConnect begins the connection process.
To modify the
bookmark list:
1.
On the
iPassConnect window, select the Bookmark. Menu.
2.
Select
Modify.
3.
Select
the bookmark you want to delete or modify. (Note: Delete removes the entry, Modify
allows you to change the bookmark name).
4.
Click OK.
Important:
Bookmarks can become outdated due to new phone books. If you try to connect to
an old bookmark, that number might not be in existence any more – check your
current phone book to see if the number is listed as a valid access point.
The Help menu has two selections:
·
Contents – Select this to view online help.
You can also click the Help button on the bottom of each window. This shows information
about the functions of that particular window.
·
About iPassConnect – Select this to view version
number.
There are two ways to update the phonebook – manually
and automatically. It is important to update your phonebook on a regular basis.
This ensures the numbers in the phonebook
are up to date and includes any new numbers that have been added.
To configure your dialer to update your phonebook
each time you connect:
1.
Open OptionsàSettings.
2.
Select
Automatically update phonebook.
3.
Click OK.
There are two options for updating your phonebook
manually:
·
If you have disabled your automatic phonebook updates,
you can manually download the new phonebook as you connect. From the Connection Status Dialog (seen as you
connect), click InfoàUpdate
Phonebook. Or,
·
If your phonebook is out of date and you cannot connect
to the Internet with iPassConnect to perform a phonebook update, Open Options àUpdate
Phonebook
This method works
only when you already have a connection to the Internet through some device
other than your modem (i.e. via LAN access).
Below are
several connection features.
To configure
your dialer to redial a busy number:
1.
From
the iPassConnect window, open OptionàSettings.
2.
In the
Redial attempts dialog box, enter the
number of attempts.
3.
In the
Redial if not connected within, enter
the amount of time (in seconds) you want to elapse between each dial. This
should be a minimum of 60 seconds in order to give the first dialing sequence
time to finish.
4.
Click OK.
To configure your dialer to launch a web browser on
successful connection:
1.
From
the iPassConnect window, open OptionàSettings.
2.
In the
Programs to run after connection box,
check Web browser.
3.
Click OK.
To configure iPassConnect to launch other programs:
1.
If not
already open, from the iPassConnect
window, open OptionàSettings.
2.
In the
Programs to run after connection box,
click Add.
3.
Enter
the description of the program to run.
4.
Click Browse.
5.
Select
the program you wish to open after successful connection.
6.
Click Open.
7.
Click OK.
Programs that connect you to your corporate network
are called virtual private networks (VPN). You can run your VPN as a
post-connect action by selecting it as a Program
to run after connection (see above). Depending on the configuration of your
VPN you may or may not have to enter
another user name and password. Contact your help desk for more information.
To use a
calling card:
1.
Open OptionsàDial Properties.
2.
Check Use Calling Card.
3.
Click Add.
The Add Calling Card window appears.
4.
In the
Card Name dialog, enter name of the
calling card.
5.
In the
Dial Sequence dialog, enter the phone
number to dial for the calling card. This can be any combination of the below
symbols (also can be seen if you click Symbols).
For example, if the instructions for your calling card reads “Dial 1 800 222
5050 + PIN + area code + phone number”, your dial sequence will be 1 800 222
0505 HFG.
|
Symbol |
Meaning |
|
E |
Country
code |
|
F |
Area code |
|
G |
Phone
number |
|
H |
Card number
(PIN) |
|
P |
Pulse-dial
subsequent numbers |
|
T |
Tone-dial
subsequent numbers |
|
W |
Wait for
second dial-tone |
|
, |
Pause
(approx. 1 second) |
|
! |
Flash |
|
@ |
Wait for
quiet answer |
|
$ |
Wait for
calling card prompt tone |
|
? |
Wait for user
input |
6.
Click OK.
The calling card number is shown in the dial preview box.
To modify a
calling card entry:
1.
Open OptionsàDial Properties.
2.
Check Use Calling Card.
3.
From
the pull-down menu, select the calling card you want to modify.
4.
Click Modify
5.
Make
the necessary changes
6.
Click OK.
To delete a
calling card entry:
1.
Open OptionsàDial Properties.
2.
Check Use Calling Card.
3.
From
the pull-down menu, select the calling card you want to delete.
4.
Click Delete.
To uninstall iPassConnect:
1.
Open StartàSettingsàControl Panel.
2.
Select
Add/Remove Programs.
3.